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Privacy Policy

Last updated: May 8, 2026

Introduction

At cogarc, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our programs or services
  • Fill out contact forms on our website
  • Subscribe to our communications
  • Contact us directly via email or other means

This information may include:

  • Name and contact details
  • Email address
  • Age information for program participants
  • Service preferences and selections
  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your registrations and bookings
  • Communicate with you about programs, schedules, and updates
  • Respond to your enquiries and provide customer support
  • Send administrative information and service updates
  • Improve our website and services
  • Analyze usage patterns and trends
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, or website hosting. These providers are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Children's Privacy

While our services are designed for children and teenagers, we collect personal information from parents or legal guardians, not directly from minors. We do not knowingly collect personal information from children under 13 without parental consent.

Your Data Protection Rights

Under UK data protection laws, you have the following rights:

  • Right to access: You can request copies of your personal data
  • Right to rectification: You can request correction of inaccurate information
  • Right to erasure: You can request deletion of your personal data
  • Right to restrict processing: You can request limitation on how we use your data
  • Right to data portability: You can request transfer of your data to another organization
  • Right to object: You can object to our processing of your personal data

To exercise any of these rights, please contact us at [email protected]

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 27 Wellington Street, London, WC2E 7BD, United Kingdom

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